What Rancho Cucamonga Homeowners Say About Emberly Chimney Cleaners Rancho Cucamonga
Reviews matter because they’re the only thing a homeowner has when every chimney company in Rancho Cucamonga claims to be thorough. We’ve earned ours by doing exactly what we say we’ll do: showing up with a camera, explaining what we found in plain terms, and putting the price in writing before anyone touches a tool. No surprises, no upsell pressure, no leaving until the photo record is done.
Recent Reviews
We bought a place near Victoria Gardens last fall and the inspector said the chimney “looked fine.” Corrine’s crew ran a camera up the flue and found the liner had three vertical cracks you couldn’t see from the firebox. They showed me the footage, wrote up a scope with exact pricing, and I had the full picture before deciding anything. Liner got replaced two weeks later. House is warmer and I sleep better.
Doug A., Victoria Gardens, Rancho Cucamonga
I’d been putting off a sweep because the last company in Rancho Cucamonga tried to sell me a $4,200 “rebuild” I didn’t need. Corrine sent Dale for a second opinion - free, like they advertise. Camera scan showed normal Class II creosote and some worn mortar joints that could wait. Sweep cost $249. Written price before he started, photo report after. That was 14 months ago. Still no rebuild needed.
Jodi B., Alta Loma, Rancho Cucamonga
Our smoke chamber was parged with some kind of crumbling mess from the 1980s. Every time we used the fireplace, the living room smelled like a campfire that wouldn’t quit. Corrine’s tech explained what a smoke chamber actually does - directs smoke into the flue instead of letting it linger - and showed me the heat damage on camera. HeatShield application, fixed price in writing, done in a day. No more smell. Wish I’d called three winters earlier.
Dale R., Etiwanda, Rancho Cucamonga
After the 2023 windstorms, our chimney cap was bent half-open and rainwater was getting straight down the flue. I called three places. Two wanted to “come take a look” with no price. Corrine’s team texted me when the tech was en route, gave me a written quote for a Gelco cap with exact measurements, and installed it same visit. Photo record included. Clause 4, she called it. I didn’t know what that meant, but I know what $485 with no surprises feels like.
Claudia C., Rancho Cucamonga
My wife wanted the fireplace working before her parents visited from out of town. I assumed we’d need some massive repair because it hadn’t been used in six years. Corrine ran the Level 2 inspection, found standard Class I creosote buildup and a bird nest in the cap. Sweep and cap screening: $289, written before Dale touched a brush. Her parents got their fire. I got my documentation. Everyone won.
Doug A., Day Creek, Rancho Cucamonga
The previous owner “had the chimney cleaned every year.” Corrine’s camera told a different story - the flue liner had never been properly inspected and had a gap at the thimble connection that was dumping combustion gases into the wall cavity. She didn’t panic me. She showed me the footage, explained what a thimble is and why it matters, and wrote up three options from patch to full liner replacement. No pressure. I went with the full liner because she was the first person who made me understand what I was actually paying for.
Jodi B., North Rancho Cucamonga
Why Customers Trust Us
These aren’t cherry-picked stories. They’re what happens when you operate under the same standard for 15 years. The Haven Standard requires a written price before work starts - Clause 1, “Have it in writing” - which means no technician ever walks into your Rancho Cucamonga home without you knowing exactly what you’ll pay. Clause 4 demands a documented photo record on every visit, so you see what we see instead of taking our word for cracks, creosote classification, or liner condition.
The 365-Day Done Right Promise isn’t a marketing line. It’s stamped on every job. If we miss something, we make it right. No argument, no runaround. And the Free Second Opinion exists because we know Rancho Cucamonga homeowners get pressured into work they don’t need - especially when a camera never went up the flue in the first place.
Our materials come through Haven’s buying network: DuraFlex liners, HeatShield refractory, Gelco and Famco caps, Olympia Chimney components, Copperfield supplies. That network exists to keep pricing honest, not to pad margins.
Corrine Halstead has owned and operated Emberly Chimney Cleaners Rancho Cucamonga since 2009. Her technicians are background-checked, uniformed, and named on your appointment - not random subcontractors. You get a text when they’re en route. You get a live person when you call (909) 430-9243, any hour of any day.
Thirty-eight thousand chimneys. Every one with a written price first and a documented record after. That’s not a tagline. That’s the logbook.
Ready for your inspection? Call (909) 430-9243 or book online. Estimates are free, and you’ll have your written price before anyone schedules the work.
Written by Corrine Halstead, Owner at Emberly Chimney Cleaners Rancho Cucamonga, serving Rancho Cucamonga since 2009.